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My husband and I had been at a very poorly run Tuffy muffler in Saginaw. We happened across this Tuffy, and thought we would take a chance on a better experience. From the moment we entered the shop we knew we were in good , caring hands ! Paul and his associates were professional, knowledgable, and kind. It was like being in the service stations of our youth. We will definitely drive the extra few miles to return to this Tuffy shop as needed. Thank You !!

— Maureen and Bruce C., Bridgeport, MI

I was driving throught Flint on my way up north and had car trouble on the way. When I arrived at Tuffy's they saw that my trans oil light was on. They took it for two test drives and spent an hour and a half checking out my car despite the fact that they could not replicate the problems I had had driving- they made sure my car was safe to drive and took good care of me even though I did not end up spending any money there. I really appreciated the good service and they gave me peace of mind on my 4 hour drive that I had ahead of me. Thanks for thoroughly checking my car and making me feel safe!

— Rebecca P., macomb , MI

I usually just go to the Tuffy near me for oil changes and tire rotations, but, even with just that, I know my car is well taken care of. The staff there always makes sure my fluids are topped off and the whole car is thoroughly looked over; they are very detailed-orientated and informative about any little thing they see, even if it's just the cap on your coolant is loose! I would highly recommend them to anyone.

— Christen R., Flint, MI

took the car in for a brake inspection. car was quickly taken and looked at. when i took it back for the scheduled appointment the work was done competently and in less time than estimated.

— william w., mt.morris, MI

I have been bringing my vehicles to the Pierson Road, Flint Tuffy since 1994. The staff is always very helpful and explain what is wrong plus what my options are. Paul, Jim, Dave, and the rest of the crew are wonderful. A great place to bring your vehicle if you want honest people and good work!

— Ms. Randy T., Flushing, MI

We arrived at this Tuffy about 1 minute before closing time. Had a quick fix, but needed it done before continuing home on the highway. The manager was very nice, helped us out and we were on our way in minutes. Thank you!

— Nicole G., Midland, MI

was referred to a specific mechanic, rick. they got to my vehicle for an estimate quickly. were able to get me in the next morning. completed an 8hr job quickly. friendly and helpful service.

— bill w., flushing, MI

I went to have a blinker bulb replaced. I did not have to wait long to have my car serviced. They also topped off all my fluids.

— Janet h., Flint, MI

I went to have a blinker bulb replaced. I did not have to wait long to have my car serviced. They also topped off all my fluids.

— Janet h., Flint, MI

The staff was friendly!

— Lindsay L., flushing, MI

The Tuffy service crew were initated professional service and guarantee their work.

— Rudolph b., mount morris, MI

I have been taking my car to Ricky to work on for the last 16 years. He is always very thorough and gets the job done in a timely manner. I highly recommend Ricky and Tuffy to anyone who asks!

— Christina Z., BRIGHTON, MI

Our car suddenly went from Drive to second gear on the freeway! We limped into Tuffy and the staff quickly diagnosed the problem as a bad shift controller. They had the part installed the next day at a very fair price. We were treated with understanding and compassion rarely found today. I highly recommend Tuffy. Many thanks.

— Thomas K., Suttons Bay, MI

Very trustworthy & friendly staff. Will continue to take my vehicles there for repairs.

— John H., Flushing, MI

It’s Christmas Eve and we are on our way. As we are going up US-75 I see the trees along the road shining like diamonds in the sunlight. It looks good but the people in the area are still without power. The temperature is cold-cold-cold- and getting colder. The rest area we stopped at was closed and had been without power for a week. That will keep your legs crossed for a time. There is a lot of slush on the road and soon it is hard to see. Cold and window washer fluid do not get along well. Those little squatters froze up tighter then a Scotchmen’s wallet. (There are lots of other things I could think of but there are some nice people that read this letter.) The window is quickly becoming a thing that is unable to be penetrated by the human eye. I get behind a big truck and its splash clears it up a bit but not for long. I am driving blind and have to get off the expressway fast. When I get off I look for a gas station with a repair door on it. There is nothing like that. Then I see a Tuffy Muffler shop right next to me and it appears to be open. The day may be saved after all. We go in and I take advantage of the restroom. As I am in there Syl is explaining what is wrong. “The wipers don’t work” she tells them. I don’t want to shout instructions from the bathroom but it is hard not to. I come out about the third time she tells them about the not working wipers. “The window washers are frozen” I get out before they can take the wipers apart. The man nods and goes out to work on the car. They have cookies and coffee and peanut butter fudge, what more could you ask for in a muffler repair shop. I look into the shop and see three men working on the car. They put it up on the hoist and keep working. I am starting to worry, three men that must get over $40 an hour, all working on my car. I may not have enough cash to cover this. I drown my worries in coffee, cookies and peanut butter fudge. They change my washer fluid for the 25 below zero stuff and flush the old stuff out. The man comes in after half an hour (three men, times $40 an hour for half an hour comes to $60 plus the washer fluid) and tells me it is ready to go. I get out the wallet and stand by. No charge he tells me and “Merry Christmas.” Now that is getting the Christmas spirit off to a good start.

— Gene C., Berkley, MI

Excellent! Good service. Treated fairly.

— Susan M., Flushing, MI

Thanks for all your help with getting my car back on the road.

— Daniel J., Flint, MI





As a female with an older model car, I never feel taking advantage of. I always get my car fix quickly and at a reasonable price. Ricky and the team are AMAZING.

— C L., Flint, MI

I've been taking my cars here for years. It's the only place I get work done. Honest, fast and clean.

— Rick D., Flushing, MI

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